Your safety comes first
Ricky casino is committed to responsible gaming for players in Australia. Gambling should be entertaining, and you should stay in control at all times. You can set limits, take time-outs, and use self-exclusion tools to protect yourself. Our responsible gaming policy, checks, and practical tips help you play safely. If you need support, help is available.
Core principles for safe play
Gambling always involves the risk of financial loss. Plan your play to protect your budget and wellbeing.
Ricky casino offers tools that help you set limits and stay in control.
- Treat gambling as paid entertainment, not a way to make money.
- Decide an affordable spend limit before playing and stick to it.
- Use account limits: deposit, loss, wager, and session limits.
- Turn on time reminders and take regular breaks.
- Never chase losses.
- Avoid gambling when upset, tired, or under the influence.
- Keep payment methods separate from bills and essentials.
- Check your activity history to review spend and time playing.
- Stop if it stops being enjoyable.
- You must be 18+ to gamble in Australia.
Warning signs of problem betting
Problem gambling can build up over time. Take warning signs seriously and seek help early.
- Spending more than you can afford on gambling.
- Needing larger bets to feel the same excitement.
- Chasing losses or trying to win back money.
- Hiding gambling from family or friends.
- Borrowing money or selling items to fund gambling.
- Feeling anxious, low, or irritable when not gambling.
- Gambling affecting work, study, or relationships.
- Missing bills or using rent or food money to gamble.
- Unable to cut back or stop despite trying.
- Using gambling to escape stress, grief, or boredom.
Gambling addiction is a serious condition that needs attention.
Practical steps to regain control
If you are concerned about your gambling, structured steps can help.
- Set daily, weekly, or monthly deposit limits in your account.
- Activate loss and wager limits to manage spending.
- Turn on reality checks and session time reminders.
- Schedule time-outs for cooling-off periods.
- Use self-exclusion for at least six months or longer.
- Opt out of marketing in your profile settings.
- Keep a strict budget and never use credit to gamble.
- Avoid gambling when drinking or feeling distressed.
- Balance your time with non-gambling activities and exercise.
- Contact Ricky casino support to apply or adjust limits at any time.
Where to get help in Australia
Independent services provide confidential counselling, information, and practical advice. Use these resources alongside the tools in your account.
- Gambling Help Online (24/7 chat and resources): https://www.gamblinghelponline.org.au
- National Gambling Helpline: 1800 858 858
- Lifeline (crisis support): 13 11 14 | https://www.lifeline.org.au
- Beyond Blue (mental health): 1300 22 4636 | https://www.beyondblue.org.au
- Financial Counselling Australia (free money help): 1800 007 007 | https://www.ndh.org.au
- NSW Gambling Help: https://www.gamblinghelp.nsw.gov.au
- Victoria – Gambler’s Help: https://gamblershelp.com.au
Support from our team
If you are experiencing harm or feel at risk, contact our support team. We can help set limits, apply time-outs or self-exclusion, and explain our responsible gaming policy.
- 24/7 live chat in the Help Centre once logged in.
- In-account messaging via My Profile.
- Email support through the Contact Us form on the site.
- Responsible gambling requests via the Limits or Self-Exclusion pages in your account.
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