Ricky casino handles privacy in Australia by collecting only what is necessary for account management, wagering, payments, and responsible gambling obligations.

1. Types of information: identification details, contact information, age verification records, transactional and betting history, device and log data, location approximations, and responsible gambling preferences.
2. Purposes: operate accounts, process payments, verify identity (KYC), prevent fraud, meet AML/CTF duties, support responsible gambling, and improve online services.
3. Collection sources: information the user provides, activity on the websites and apps, and lawful data from service providers and verification partners.
4. Security controls: encryption in transit and at rest, access controls, multi-factor authentication for staff, network segmentation, monitoring, and regular audits.
5. Organisational measures: staff training, role-based access, confidentiality agreements, and vendor due diligence.
6. Data minimisation and retention: only what is needed is collected and stored, and it is kept for as long as required for legal, regulatory, and operational purposes.
7. Payment protection: payment information is handled by licensed electronic service providers using PCI-DSS level controls.
8. Incident response: a structured plan covers detection, containment, investigation, user notification where required, and remediation.
9. Accuracy: records are kept current through user updates and periodic checks.
10. Transparency: users are informed about collection and processing at relevant touchpoints.

Users have rights to request access to their personal information, ask for corrections if it is inaccurate, and request deletion where permitted by law. Requests may require identity verification and will be addressed within a reasonable period.

Compliance aligns with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), the Notifiable Data Breaches scheme, the Anti-Money Laundering and Counter-Terrorism Financing Act 2006, and the Spam Act 2003. Obligations under the Interactive Gambling Act 2001 and applicable state and territory rules are also taken into account.

Ricky casino uses personal information to provide and maintain services, verify identity, process transactions, and meet responsible gambling and AML/CTF requirements. Information also supports customer support, dispute handling, service improvement, and security monitoring. Limited data may be used for marketing where consent is given or permitted by law, and users can manage preferences at any time. Aggregated and de-identified information helps assess performance and improve websites and apps.

1. Account creation, login, and profile management.
2. Identity verification, age checks, and risk screening.
3. Deposits, withdrawals, and payment reconciliation.
4. Customer support and complaint resolution.
5. Responsible gambling tools and self-exclusion administration.
6. Fraud detection, security monitoring, and incident prevention.
7. Analytics to improve features, performance, and reliability.
8. Personalisation of content and basic user experience settings.
9. Statutory reporting and cooperation with regulators.
10. Direct marketing, only where consent or another lawful basis applies, with opt-out options.

All processing is conducted on lawful grounds, including user consent, performance of a contract, legitimate interests balanced against privacy, and legal obligations. Transparency guides each use, and users may contact the Privacy Officer for details about specific processing activities.

Users can view, correct, or update personal information through account settings and by contacting the Privacy Officer or support team. Requests may require identity verification to protect accounts. Deletion can be requested where permitted; however, certain records, such as customer due diligence and transaction details, must be retained for required periods under AML/CTF and gambling regulations. Users consent to security checks that may involve third-party identity verification services, and payment information is processed and stored securely by licensed electronic service providers. The platform maintains privacy and security standards designed to protect accounts and reduce unauthorised access.

The service is intended for persons aged 18 years and over. Age cannot be confirmed without documentation, and identification checks may be required. If a parent or guardian notifies the service that a minor has provided personal information, steps will be taken to delete the information, subject to legal retention duties.

1. Identity and age checks are conducted where needed.
2. Accounts found to be used by minors are closed.
3. Wagering activity by minors is voided as permitted by law.
4. Parents or guardians may request deletion by contacting the Privacy Officer.
5. Proof of guardianship and the minor’s identity may be required.
6. Minimal records may be retained if required by law to prevent re-registration.

Personal information may be processed in other countries where service providers, data centres, or partners operate. Use of the site constitutes consent to overseas processing as described here. All partners are required to protect confidentiality and apply comparable safeguards. Cross-border disclosures are made consistently with the Australian Privacy Principles.

1. Contractual safeguards require recipients to handle information in line with this Privacy Policy and the APPs.
2. Vendors are assessed for security controls, including encryption and access management.
3. Only the information needed for the service purpose is transferred.
4. Transfers are logged and access is restricted to authorised personnel.
5. Data is encrypted in transit and at rest where feasible.
6. Oversight includes audits, breach reporting duties, and prompt remediation.

This disclaimer sets limits on how rules in this Privacy Policy operate, including where law requires different handling. It applies when the user accepts this policy by signature, acceptance on the site, or accession through continued use.

1. Legal and regulatory requirements may override parts of this policy.
2. Service availability and eligibility depend on jurisdictional rules.
3. Updates to this document may change practices prospectively.
4. If access or deletion is refused, reasons and complaint options will be provided.
5. The policy does not cover third-party practices beyond the control of the service.
6. If translations vary, the English (Australia) version prevails.

Cookies are small files stored on a device by websites to remember preferences and help a service function. The site uses cookies for statistics, behaviour analysis, personalisation, fraud prevention, and to improve performance. Some cookies are essential for security and login, while others support analytics and measuring the effectiveness of features. Cookies are retained for up to 1 year unless removed sooner by the user. Browser settings can be adjusted to manage or block cookies, though some functions may not operate if cookies are disabled.

Using services in Australia constitutes full acceptance of the current Privacy Policy, including any updates posted on the site. The most recent version overrides all earlier versions and applies from the date of publication. Users should review changes that affect the collection and use of personal information.

Personal information may be shared where required by law, for dispute resolution, to enforce agreements, or to deliver requested services. A list of key third parties or categories is provided on the site; where specific names are not listed, users will be told the purpose and scope before disclosure where practicable. Providing information for these purposes is taken as consent, subject to legal obligations and user choices.

1. Payment processors and banks for deposits and withdrawals.
2. Identity verification, KYC, and AML/CTF screening providers.
3. Fraud prevention and risk management platforms.
4. Customer support tools and communication services.
5. Analytics and error monitoring providers using aggregated or pseudonymised data.
6. Marketing service providers, only where consent or another lawful basis applies.
7. Regulators, law enforcement, and dispute resolution bodies.
8. Professional advisers such as auditors and legal counsel under confidentiality.

The site may include links to external websites that operate under their own privacy policies and security practices. Responsibility for how those websites collect and use information rests with their operators. Users should take care when visiting external sites and review their policies before providing personal details.

1. Read the external site’s privacy policy and terms.
2. Check the site address and security indicators before logging in.
3. Use strong, unique passwords and avoid reusing credentials.
4. Limit permissions requested by third-party apps.
5. Log out of shared devices after visiting external websites.
6. Keep browsers and operating systems updated.
7. Be cautious of unsolicited links or attachments.
8. Report suspicious links found on the platform to support.